Do you offer transfers from Faro Airport to Portimão, Lagos and Sagres?
Yes. Faro Airport transfers to the Western Algarve are our home ground: Armação de Pêra, Carvoeiro, Lagoa, Silves, Ferragudo, Portimão, Praia da Rocha, Alvor, Lagos, Praia da Luz, Burgau, Salema, Budens, Vila do Bispo and Sagres. We follow your flight and meet you in arrivals with a name sign.
Can you collect us from Lisbon Airport and drive us to the Algarve?
Yes. Lisbon Airport to the Algarve, and back, is one of our most requested journeys: one chauffeur and one car door to door, at a fixed price agreed before you travel.
Do you meet private jets at Beja Airport?
Yes. We meet private and commercial flights at Beja Airport and drive guests to Comporta, Melides, Tróia or the Algarve.
Do you offer private transfers from the Algarve to Seville, Marbella and Gibraltar?
Yes. Long-distance and cross-border journeys are our speciality: Seville, Málaga, Marbella and Gibraltar in Spain, and Lisbon, Beja, Évora and the Alentejo coast in Portugal, always with the same chauffeur and car door to door.
Can we stop on the way?
Yes. On long journeys a 15-minute comfort stop is always included. A longer pause costs €15 for 30 minutes or €30 for an hour, and we can reserve lunch at a traditional restaurant in the Alentejo on the way.
What happens if my flight is delayed?
We monitor your flight, so delays never cost you anything. At the airport, 60 minutes of waiting from the actual landing time are included (90 minutes with Premium); at other addresses, 15 minutes. After that, waiting is charged at €15 per 30 minutes.
When and how do I pay?
Only after we confirm your booking. In Portugal you can pay by bank transfer or MB WAY; card payments are made through a secure payment link we send you.
Can I hire the stretch limousine for a wedding, dinner or birthday?
Yes. The limousine is available across the Algarve and Alentejo for weddings, dinners, birthdays, anniversaries, nights out and hen parties. We do not provide services for stag parties. A bottle of sparkling wine is included on every limousine journey.
Can you provide several cars for a wedding?
Yes. We regularly coordinate weddings with several vehicles — our stretch limousine, Mercedes E-Class, S-Class and V-Class and BMW 5 Series Touring — and plan the timings with you.
Do you have wedding packages?
Yes. Our wedding limousine packages start from €250 per hour; Premium, 3 hours for the ceremony, photos and reception, from €450; and Exclusive, 4 hours including your final journey at night, from €600. Prices are from the Western Algarve; further east a small travel supplement applies.
Do you provide VIP and executive chauffeur services?
Yes. We look after executives, private clients and visiting guests with full discretion. Our chauffeurs hold officially recognised professional training in State and corporate protocol.
How far in advance should I book?
For airport transfers, a few days ahead is ideal; for weddings, events and chauffeurs by the hour, at least two weeks. We also accept same-day requests whenever a car and chauffeur are free.
What do your chauffeurs wear?
A black suit, white shirt and black tie. Every chauffeur speaks English and Portuguese, and German is available on request.
Can I request the same chauffeur again?
Yes. Returning guests are welcome to ask for their usual chauffeur, and we do our best to arrange it.
Are child seats included?
Yes, baby seats and boosters are free of charge. Please tell us the number and the children's ages when you book.
Can I choose a saloon or an estate car?
Our cars are booked by class. The car provided may differ from the photo, as we operate several vehicles of the same class. If you prefer a saloon or an estate, tell us when you book and we will do our best to arrange it.
How many guests fit in the stretch limousine?
Up to 6 guests for comfort, and up to 8 on request, for example with children or on a short journey. Every limousine booking is tailor-made, so we confirm the details and price with you first.
Can you add flowers, champagne or decorations for a celebration?
Yes. For birthdays we add balloons inside, “Happy Birthday” and the name on the window, and flowers for her. For romantic dinners, balloons and a bouquet of flowers. Chocolates or pralines and a larger bouquet start from €30, and champagne can be added: Moët & Chandon Brut Impérial €55, Veuve Clicquot Yellow Label €80, other bottles on request.
Do I receive an invoice?
Yes. We send a receipt or invoice by email after your journey.
Will I know who my chauffeur is before the journey?
Yes. 24 hours before your journey we send you your chauffeur's name and mobile number, so you can contact each other directly if needed. For everyone's security, we do not share these details earlier.
What is your cancellation policy?
Cancellations must be sent in writing (email or WhatsApp). More than 5 days before the service: full refund. Between 48 hours and 5 days before: the amount paid becomes a voucher valid for 12 months. Less than 48 hours before, or a no-show: 100% is due. For the stretch limousine, the 50% deposit becomes a voucher valid for 12 months; if we cancel, we refund everything you paid. Full details are in our Terms & Conditions.